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Red Rock Secured is a California-based company that specializes in precious metals IRAs. If you've been considering allocating a portion of your retirement funds to precious metals, their services might be just what you need. But are they really legitimate? And how do their practices stand up to the competition?
This is a basic rundown of what you should know.
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About Red Rock Secured
Red Rock Secured specializes in precious metals IRAs. In addition to connecting investors to the products they'll purchase, the company has a robust focus on client education. They want to empower customers to make the right choices for their financial future. Every company policy is based around integrity.
The company has written out a number of values that encapsulate the work they do. These values all codify their policies and the services they provide.
Overall, the company works to educate and advise investors so that they can make investment decisions that will benefit their long-term growth. When you call the company and talk to a customer service representative, you will be able to get your questions answered without dealing with any unpleasant sales tactics.
One of the key values is protection. While there is never a guarantee that precious metals will retain their value, they do tend to be a more stable investment than stocks. They also perform in the inverse of the stock market, so when your stock portfolio is unstable, you have a cushion to get you through.
The next value is knowledge. Red Rock believes that clients shouldn't just be buying precious metals with them. They should be learning the information that they will use for all of their precious metals investments in the future. Each client receives an individually tailored plan that leverages historical data and information to suit their investment needs.
Red Rock also values client care. Their main goal is never to sell you as much gold as possible and walk away. Instead, they forge lifelong relationships with their clients. The company is committed to open communication, trust, and integrity.
The final core value is diversification. A healthy investment portfolio shouldn't be all gold, or all silver, or all precious metals, or all stocks. You need a combination of different assets in order to maximize growth while minimizing risk. The Red Rock representatives will give you guidance on how to do that to allow for long term retirement rewards.
Storage and Security
Whether you're making a cash purchase or a purchase for your gold IRA, you want to have access to security. Your tangible assets should be kept somewhere that they can't be tampered with, stolen, or damaged. Red Rock partners with depositories that can make that happen.
You do have the option to have cash purchases delivered to your home. But it's a better idea to use a secure depository. For IRA purchases, a secure depository is required for compliance with IRS regulations.
Every product sold by Red Rock has a full insurance policy through Lloyd's of London, a global insurer with an excellent reputation. The holdings in the secure vaults cannot be hacked or taken through governmental policy changes. People often prefer precious metals because of their tangible nature.
When you sign up for a precious metals IRA, what you're doing is opening a self-directed IRA and designating a custodian for it. The custodian is in charge of managing and maintaining your assets. As long as you are compliant with IRS regulations, self-directed IRAs can hold precious metals.
Red Rock works with several custodian options. If you don't have any particular custodian in mind, they most highly recommend Kingdom Trust. The custodian will make sure that the metals reach your vault, and they will update you on the status of your holdings.
In addition to all of the security and insurance, there is documentation created to prove that you own the contents of your vault. If you want to actually look at your metals, you can visit your depository whenever you so choose.
The contents of your vault aren't part of the balance sheet for the depository. If the depository were to declare bankruptcy -- which is unlikely -- you could have your metals shipped to another place without worrying about them being seized.
The company website does not have much information regarding the depositories that they usually work with. There are IRS-approved depositories located throughout the US and globally. Your choice might depend on the location, the tax advantages, and the fee structure set up by the depository itself.
If you make a cash purchase, you can have your metals delivered to your address and stored in your home. But the IRS has strict compliance guidelines regarding the storage of IRAs.
Red Rock has a somewhat confusing website page that doesn't seem to understand this. On this page, they state that they can help people set up a home storage IRA. They also mention that IRAs are tax-deferred accounts with benefits for retirement.
Let's be clear: If you are setting up an official IRA, including all the tax benefits and the paperwork, then you must store the precious metals in a depository. If you are making a cash purchase, you can store the metals wherever you want, but you will be subject to normal taxation.
It's very strange for Red Rock to have such a misleading page on their site. While it doesn't seem malicious, it does appear that someone didn't do their research when writing, and nobody cared enough to catch the error.
The Red Rock Secured website is full of resources. The company states that they care about client education, and they've done the work to prove that. It's common for precious metals companies to have guides and articles available, but Red Rock really goes above and beyond.
Let's take a look at each resource section of their website.
The Gold Watch functions like a blog. But instead of having the generic content of most company blogs, these posts all serve one specific purpose. They are all related to current events happening that affect the precious metals world, and they all include opinions and editorial content.
A new Gold Watch blog is published every week. Some recent topics include the surging inflation, understanding the lingo of federal officials, and wondering how the federal government will deal with an impending economic crisis.
All of the takes are fresh and written by experts. It's a great place to go if you want to understand more about not just the changes in the financial landscape, but also about how those changes might affect you personally.
Global Gold News
Global Gold News is curated on a daily basis by the editors at Red Rock. Instead of the articles being written by the team, this is an amalgamation of some of the top daily content related to the precious metals industry. If the editors like a piece or find it relevant, they'll put it with the day's content.
This allows you to get quick access to a variety of perspectives on a variety of topics, all pre-approved by actual experts in the field. Since the editors don't have to write the posts themselves, they're able to make daily updates instead of the weekly update of the Gold Watch blog.
The "Research" section of the website is made up of research articles written by experts at the company. These delve into the history of precious metals, the risks and benefits of investment, the potential future trajectory of different assets, and the ways that economic problems repeat themselves.
Not only is the information insightful, but it's also compelling. You'll get a fascinating look into the history of the US economy and the precious metals industry alike.
This resource is fairly straightforward. It is a page that displays all of the major coins that Red Rock sells, along with small write-ups explaining their history. If you want to learn more about any one of the offerings, you can look at an individual page with in-depth information.
Looking at these coins, it's apparent that Red Rock doesn't sell as many coins as some of the competitors. Part of this is because the types of coins that you can hold in a precious metals IRA are limited. But even other IRA companies often have a wider range of minted options available to people.
Premium and Bullion Offerings
Both of these pages detail the bullion and premium items that Red Rock has on any given day. They're pretty straightforward.
The Knowledge Center is password protected, as it is only available to the company's clients. Once you create a precious metals IRA and invest, you can use the resources in this area.
Similarly, the company has several eBooks that are available for download after you've made a purchase. These presumably include guides to precious metals investment.
It's a little odd for Red Rock to put their client education behind a paywall. There are other companies that offer free eBook downloads and massive educational areas. But since the company does have tons of blogs, articles, and curated news pieces available for free, it's fairly forgivable.
Gold and Silver Charts
On this page, you'll be shown information about the value of gold and silver over time. The charts update automatically by the minute, meaning that you'll always be seeing an accurate reflection of the market.
Some of the charts show the growth and loss of precious metals over 24 hours, a week, or a month. Others show how precious metals have increased in value over multiple years. You can see how the value of both gold and silver skyrocketed in the time period following the 2008 economic crisis in the US.
Red Rock Secured Reviews
The company has generally favorable reviews across a variety of different websites. Customers are extremely happy with the customer service and the level of client education. It's rare for complaints to be filed, and when they are, they are resolved promptly.
The Better Business Bureau has accredited Red Rock and gives them an A+ rating. This rating indicates that the company interacts well with customers, resolves problems, and has transparent customer service.
On the Business Consumer Alliance website, the company has received universal praise. Their rating is 5 out of 5 stars, with more than 110 reviews written by past clients. The company's overall rating is AAA, which is the highest rating that can be achieved.
There has only been one complaint filed through the BCA within the prior three years. This was from a customer who said that after purchasing his coins, his shipment was delayed. He wanted to be refunded instead of having the coins shipped.
Red Rock responded to say that this was the result of a misunderstanding. The Covid-19 pandemic had a huge impact on the company's shipping timetable. They apologized for the frustration and said that they were also frustrated with the global situation. After reaching out to the customer, the company did give him the requested refund.
The customer did say that he was happy with the resolution.
That complaint doesn't point to any mismanagement. In fact, it's impressive how well the company handled it. There were almost no industries that didn't experience profound effects from the Covid-19 pandemic in 2020 and 2021, so seeing how a company handles complaints is important.
On Consumer Affairs, the company has a total rating of 4.8 out of 5 stars, based on 39 ratings. Most people gave the service 5 stars, while a small handful gave it 4. Nobody had left a review with anything less than 4 stars.
Customers say that they had positive experiences working with the customer representatives, who were patient and knowledgeable. They also say that they appreciate the number of educational tools available through the website.
All of these combined reviews seem to indicate that the company is sticking to its client care values.
Is Red Rock Secured a Scam?
Red Rock Secured is not a scam. They are a legitimate company with positive customer reviews across a variety of third party websites. In addition, they have been positively rated for their ethics and customer service by third party watchdogs.
One of the biggest components that you need to consider when looking for a company is the reviews. Most of the customer reviews for Red Rock are excellent, stating that there was great customer service and a lot of attention to detail.
The company mainly specializes in precious metals IRAs. Their practices and policies are overall sound. But there are a few competitors that edge them out in terms of quality.
Pros & Cons of Red Rock Secured
Red Rock Secured is a solid precious metals company that specializes in gold IRAs. They have great customer feedback and high rankings from organizations like the Business Consumer Alliance and the Better Business Bureau.
All in all, they seem to do what they claim to do. They have strong policies and ethics that they stick to, and they prioritize the customer. There's no reason not to recommend doing business with this company. But there might be a couple other precious metals IRA companies that are just a tiny bit more streamlined.
Overall, we believe that there is a better option when it comes to your investment.
The above company is our top recommendation after doing extensive research. Feel free to keep doing your own research, or you can visit Red Rock Secured below!